Case managementLaajuus (3 ECTS)

Objective

Students understand the significance and task of social services for preventing and alleviating deprivation. They work to promote justice, human rights and equality. Students are also able to identify the client’s resources and know how to draw up a service plan together with the client. They are capable of applying legislation, other norms and general instructions which guide the implementation of case management.

Content

The clients’ personal responsibility, resources and networks. The service system, forms of support and service. Orientation and models of case management. Processes of case management. Service plan.

Assessment criteria, satisfactory (1)

Satisfactory (1-2)
Students master professional concepts, and they justify their choices using the comprehensive knowledge base, based on the client’s needs. Students assess systematically the prerequisites and consequences of their own actions.

Students act independently and professionally aiming at goals set to them in their operating environment as well as apply working methods appropriately and safely.

Students work according to professional ethics as well as commit themselves to the group, enhancing its functioning.

Assessment criteria, good (3)

Good (3-4)
Students master professional concepts and make choices together with the client using the comprehensive knowledge base. They also assess and develop their own functioning systematically.

Students act independently and professionally aiming at goals set to them in their operating environment. They also apply working methods flexibly and safely.

Students work according to professional ethics considering the characteristics of various situations, and in their work they commit themselves to the code of professional conduct.

Assessment criteria, excellent (5)

Excellent (5)
Students master professional concepts and make choices together with the client using the comprehensive knowledge base, in changing environments. They also assess their own functioning and produce knowledge to develop their operating environment.

Students act independently and professionally and develop their working and operating environments together with other actors.

Students work according to professional ethics considering the characteristics of complex and unpredictable situations. Their work develops and renews professional procedures and practices.