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Digitalize and Automate (1 ECTS)

Code: TU00EW16-3002

General information


Enrollment
30.08.2021 - 08.09.2021
Registration for the implementation has ended.
Timing
01.09.2021 - 30.09.2021
Implementation has ended.
Number of ECTS credits allocated
1 ECTS
Mode of delivery
On-campus
Campus
Karaportti 2
Teaching languages
English
Degree programmes
Industrial Management
Teachers
Nina Hellman
Teacher in charge
Nina Hellman
Groups
TXQ20SCM
Industrial Management, Supply Chain Management
TXQ20ICT
Industrial Management, ICT Business
TXQ20S2
Tuotantotalouden tutkinto-ohjelma monimuoto
Course
TU00EW16
No reservations found for implementation TU00EW16-3002!

Objective

You will learn a) what IT service management is and b) how a number of companies have done digitization and automation.

Content

• ITIL v4, which is a framework for managing IT Services
• Case presentations of a number of companies and their digitalisation and automation experiences.
• On the above topics
* participating in 2 seminars
* written report with analysis and reflection on the above topics.

Evaluation scale

Hyväksytty/Hylätty

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