Business Communication 1Laajuus (3 op)

Osaamistavoitteet

By the end of the course, students will:
- understand the essential principles of business communication
- be able to produce accurate, clear and well-written business messages, especially email and basic letters
- be able to adapt style and tone according to the various communication patterns, channels and styles used in companies and real-life situations
-know how to structure and deliver effective audience-centred business presentations.

Sisältö

The course introduces students to the importance of effective communication in a business context. Students will be given opportunities to develop their professional and interpersonal communication skills both orally and in writing. The main focus of the course and methodology is combining theory with practice in and out of the classroom and for both oral and written business communication. Students will learn theory in class and apply this in practice by completing a personal business communication portfolio and delivering an audience-centred presentation which is filmed for evaluation purposes.

Writing (Basic business messages and documents –emails, letters, memos, meeting documentation etc)
Oral skills, verbal and non-verbal communication
Introduction to intercultural communication
Presentation skills

Esitietovaatimukset

English Language Proficiency