Case Management (10 ECTS)

Learning outcomes

Students will understand the significance of legislation as a means for guiding the work of social services. They will be aware of the hierarchy of norms and key legislation in the social and health care sectors. Students will become familiar with social welfare as a whole. They will also be aware of the legal remedies for clients in social services and health care.
Students will understand the significance and task of social services for preventing and alleviating disadvantage. They will work to promote justice, human rights and equality. Students will also be able to identify the client’s re-sources and draw up a service plan together with the client. They will know how to apply legislation, other norms and general instructions in case management services.
Students will know the special features and requirements of online counselling. They will know how to do online counselling, utilise the possibilities of social media in it, and use information technology in social services.

Content

Key legislation related to the work of Bachelors of Social Services. Legislative hierarchy: constitution, general laws, special laws, regulations, instructions. Social and health care legislation, service systems and other social welfare . Clients’ legal protection: complaints, reminders and appeals. Client responsibility, resources and networks.Assessment of next to kin network. Orientations and models of case management. Processes of case management. Service plan.
Online counselling and encountering skills. Special features and requirements of online counselling. Ethical guide-lines and data security. Opportunities and challenges of the future.
IT in social services.
The study unit includes four hours of guidance for professional growth.

Teaching methods

Case Management and legislation: Face-to-face & distance learning and workplace visit.
Kohtaaminen ja ohjaus verkossa -osuus opiskellaan pääsääntöisesti Moodlessa.

Alternative completion methods of implementation

-

Internship and working life connections

Workplace visitors

Exam dates and retake possibilities

Perjantai 12.10.2018 klo 9-11.30 (P228)
o Uusintakoemahdollisuus: Yleisessä uusintatentissä Ma 10.12. klo 16.30 – 20.00 tai Ti 26.2. klo 16.30 – 20.00

Student workload

10 credits, 270 hours

Further information for students

Lecturer: Taina Konttinen and Katriina Rantala-Nenonen and Ulla Saukkonen and Tuija Stranden-Mahlamäki
This cource is for SXH17K1-students.
Net learning (independent) and acknowledged learning assignment. Students must book following face-to-face and Net apppointments

Assessment methods and criteria

Case Management & legislation (60%): Exam and Individual exercises.
Kohtaaminen ja ohjaus verkossa (40%): Arvosana muodostuu oppimistehtävistä.

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Assessment:
Assessment criteria see the attachment.
The teacher of the study unit informs the assessment criterias in the beginning of the study unit.

Assessment criteria, approved/failed

Assessment:
Assessment criteria as the attachment of the curriculum.
The teacher of the study unit informs the assessment criterias in the beginning of the study unit.