Quality Management (5 ECTS)

Location and time

There will be 2 sessions in zoom:
Friday 24.3.2023: 13:00-16:00
Friday 28.4.2023: 13:00-16:00

Rest of the implementation (assignments/deadlines) will be seen in Moodle.

Link to Zoom and Moodle will be sent by email about 2 weeks before the course starts.

Materials

Foster, S. Thomas: Managing Quality: Integrating the Supply Chain, Global Edition

Other material to be announced later in Moodle.

Evaluation methods and criteria

Assignments related to the course is informed by the lecturer when course starts.

Assessment scale used:
50 -59 = 1
60-69 = 2
70 - 79 = 3
80 - 89 = 4
90 -100 = 5

Content scheduling

The more detailed content of the course, assignments and assessment will be discussed during the first lesson.

Teaching methods

Interactive online lectures in zoom.
Group and individual assignments in Moodle.
Materials will be available in Moodle.

Further information

Prerequisites of the participation:
This course is for Master level studies, therefore you should have completed bachelor level studies already.
The teacher of the course is Ms. Mari Hiljanen, mari.hiljanen@metropolia.fi.

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Assessment criteria, good (3)

Good overall performance: can apply and articulate concepts and information well both verbally and in writing, certain areas of individual or team output require further attention; shows appropriate level of interest and motivation in individual and team activities. Good presentation delivery and analysis.

Assessment criteria, excellent (5)

Excellent performance in all elements of the course: shows interest and motivation in individual and team activities and assignments, fully applies and clearly articulates concepts and information both verbally and in writing. The student is able to support his/her argument with references to the recommended reading and lecture content. Excellent presentation delivery and analysis.

Assessment criteria, approved/failed

Sufficient performance: has completed basic requirements to pass the course and has made an attempt to apply and articulate concepts and information both verbally and in writing but has not made enough effort overall. The student has demonstrated little effort, interest and motivation for individual or team activities / assignments and the output is rather weak.

Further information

Prerequisites of the participation:
This course is for Master level studies, therefore you should have completed bachelor level studies already.
The teacher of the course is Ms. Mari Hiljanen, mari.hiljanen@metropolia.fi.