ITIL and Prince2 in PracticeLaajuus (3 ECTS)

Objective

In the course you will work with Russian students on how to implement a Service Architecture and an ERP system for an St:Petersburg company: Lenpoligraphmash.

Content

In the course you will learn
• to solve an IT development problem in a real company
• how to plan the implementation of an ERP system
• how to describe the key processes and information requirements of key processes
• how to describe the information services needed by the business
• to work in an international IT project together with students from the St:Petersburg
• how to implement ITIL in practice
• how to implement Prince 2 in practice

The course consist of
• a short pre-task
• project work during one week in St:Petersburg including lectures and case work where the lecture material will be applied
• evening activities with the Russian students

Qualifications

Knowledge of one or more of the following:
• IT Service Architecture
• an ERP system
• ITIL
• process management
• IT project management

Further information

Intensive Joint Course in St:Petersburg 11.11-16.11.2013