Siirry suoraan sisältöön

Autoalan palveluliiketoiminta (15 cr)

Code: TX00BV51-3004

General information


Enrollment

02.05.2019 - 16.11.2019

Timing

04.11.2019 - 31.07.2020

Number of ECTS credits allocated

15 op

Mode of delivery

Contact teaching

Unit

Ajoneuvo- ja konetekniikka

Campus

Leiritie 1

Teaching languages

  • Finnish

Seats

0 - 40

Degree programmes

  • Ajoneuvotekniikan tutkinto-ohjelma

Teachers

  • Juho Vallivaara
  • Pertti Ylhäinen
  • Jouko Sohlberg

Teacher in charge

Pertti Ylhäinen

Groups

  • AJ17
    Ajoneuvojen jälkimarkkinoinnin suuntautuminen aloitus syksy 2017

Objective

The student has the basic knowledge of a car dealer's service business

Content

Economy of a car repair shop
Service business
Management and leadership

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development

Assessment criteria, good (3)

Students have achieved the course objectives well, even though the knowledge and skills need improvement on some areas. Students are able to define the course concepts and models and are able to justify the analysis. The student is able to apply their knowledge in study and work situations. The student understands the importance of expertise in the field of repair shops and is able to analyze his/her own expertise.

Assessment criteria, excellent (5)

Students have achieved the objectives of the course with excellent marks. Students master commendably the course subject area’s concepts and models. Students are able to make justified and fluent analysis and to present concrete development measures. The students are well prepared to apply their knowledge in study and work situations. Students are able to analyze the evolvement of their own expertise.

Assessment criteria, approved/failed

Students have achieved the course objectives fairly. Students will be able to identify, define and use the course subject area’s concepts and models. The student understands the criteria and principles of the expertise development