Opinto-opas

Objective

Students recognizes the core competence of their field and devise a means to develop in it.
Students are able to plan their own study path.
Students can study and participate in a collaborative, workplace-oriented project.
Students understand the health care sector as a multicultural, pluralistic and changi

Content

Competence acquired by the degree:
Operating environment of the social and health care sector
Study skills and information search process
Learning environments at Metropolia
Information technology skills in learning and expert duties
Finnish and communication skills for professional experts
Project work ng operating environment.
Communication
Recognizing and Understanding Communication Styles
What is communication?
o Passive communication
o Aggressive communication
o Passive-aggressive communication
o Assertive communication
o Differences in perceptions in communication between submitter and recipient
Barriers to communication
o Physical impediments affecting communication
o Personality conflicts and communication
Verbal and Nonverbal Communication
Verbal communication
o What makes up verbal communication
o How to use verbal communication effectively
Nonverbal communication
o Defining nonverbal communication
o Why is nonverbal communication effective
o Reading nonverbal cues
Communicating in writing
o Use written communication
o Pros and Cons of written communication
o Avoiding misunderstanding in written communication
Cultural differences in communication
What is culture?
o Understanding the role of communication in culture
o Recognise cultural variables
o Beliefs, values, expectations, attitudes
o Understanding the differences in decision making of different cultures
o Understanding norms, rituals and taboos of other cultures
o Equality, diversity and inclusion
Barriers to intercultural communication
o Adjustment to other cultures
o Culture shock
o Cultural blindness
o Language
Sensitivity to own cultural background and its impact on communication
o Ethical issues in intercultural communicating
o Communication with people from different cultures
o Manifestation of differences in intercultural communication in different professional settings
o Considering individual needs in patients with different cultural background
Cross-Cultural communication techniques
Gestures, eye contact, verbal and nonverbal communication

Location and time

Studies take place on the first period.

Materials

Materials in Moodle-platform and in OMA
Material given by lecturers

Teaching methods

Collaborative Learning
Interactive Lectures
Guiding/Tutoring
Glimpse into the Laboratory Work
Net Learning
Contact teaching

Employer connections

N/A

International connections

N/A

Completion alternatives

N/A

Student workload

Total 135 hours (Contact teaching hours, Independent learning hours)

Content scheduling

Studies take place on the first period.

Evaluation scale

Hyväksytty/Hylätty

Assessment criteria, satisfactory (1)

Student is able to:
- Display learning in core content
- Use individual professional concepts correctly
- Find information for a specific situation
- Distinguish between non-theoretical and theoretical information
- Act in individual professional situations as instructed
- Display learning in his professional field
- Show that he has achieved the targets for core competence
- Follow safety instructions
- Display learning in the ethical principles of his professional field
- Operate as a member of a student group

Assessment criteria, good (3)

Student is able to:
- Display an understanding of concepts and professional knowledge in the field
- Assess and limit the amount of information needed
- Operate well in typical professional duties and contexts
- Operate in a multicultural environment
- Operate safely
- Act according to professional ethics
- Operate in a student group

Assessment criteria, excellent (5)

Student is able to:
- Use concepts and knowledge in his field systematically
- Assess and use various information sources
- Apply professional information in professional assignments
- Work in various duties in a variety of operating environments
- Act independently and responsibly in professional contexts
- To take safety issues into consideration in his action
- Argue his choices on the basis of professional ethics
- Organise the activities of a group of students

Assessment criteria, approved/failed

Student is able to:
- Display learning in core content
- Use individual professional concepts correctly
- Find information for a specific situation
- Distinguish between non-theoretical and theoretical information
- Act in individual professional situations as instructed
- Display learning in his professional field
- Show that he has achieved the targets for core competence
- Follow safety instructions
- Display learning in the ethical principles of his professional field
- Operate as a member of a student group

Assessment methods and criteria

Attendance to the studies
Learning Assignments.

Qualifications

No

Further information

Students and their teachers/tutors will go through other recommended courses in their individual study plan (ISP) discussions.