Opinto-opas

Objective

Students will master the principles of strategic and operational management, especially from the perspective particular to social work management; and be familiar with quality management systems, knowing how to apply them in their work community or organisation. They will know the basic principles related to financial and HR management from the perspective of service processes. Students know the basic principles of rational decision making theory.

Content

Strategic leadership in the centre of organisational operation. Quality management systems as tools for organisational development. Understanding financial management and administration. Service operations management in social services. Rational decision making.

Materials

- Kamensky Mika, Strateginen johtaminen - menestyksen timantti 2008, 2010 tai 2012 painos, Talentum.
- Pohjola Markku, Taloustieteen oppikirja, 2014-2019 Sanoma pro.
- Kotler Philip, Muuttuva markkinointi, 1999 WSOY.

Teaching methods

Kontaktiopetus, itsenäinen kirjallisuuden lukeminen, tentti ja oppimispäiväkirjan pito opintojakson ajalta,

Exam schedules

Oppimispäiväkirja; palautus 22.5. klo 12
Tentti 2.4. klo 12.45 - 15.00

Student workload

Kontaktiopetus
Ke 29.1. klo 12.45 - 16.00 Lauri
To 27.2. klo 12.45 - 16.00 Lauri
Pe 13.3. klo 8.45 - 12.00 Lauri
Ke 25.3. klo 12.45 - 14.15 Sirkka
To 2.4. klo 12.45 - 15.00 TENTTI/Lauri
Ma 18.5. klo 14.30 - 16.00 Tentin ja opintojakson yhteenveto ja palautekeskustelu

Su 24.5. klo 23:59 (v21) Oppimispäiväkirjan palautuksen deadline
Oppimispäiväkirjan alalukujen deadlinet 2/2, 1/3, 15/3, 29/3

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

Management and development in the field of social services:
• masters the principles of strategic and operative management and knows how to apply them to management in practice
• is familiar with management systems, understands their meaning and knows how to apply them to work community/organisation
• develops services and the activities of work communities by participatory actions.

Assessment criteria, good (3)

Management and development in the field of social services:
• masters the principles of strategic and operative management and knows how to apply them to practice flexibly in managerial duties
• is familiar with management systems and knows how to apply them to versatile work communities, organisations and networks
• develops and manages services and service units ethically enabling their participation

Assessment criteria, excellent (5)

Management and development in the field of social services:
• masters the principles of strategic and operative management and knows how to apply them to practice flexibly in demanding and complex managerial situations
• is familiar with management systems and knows how to apply them to versatile work communities, organisations and networks
• develops and manages services and service units ethically and in a socially sustainable manner as well as can lead the activities of work communities in an inspiring and renewing manner.

Assessment criteria, approved/failed

Management and development in the field of social services:
• masters the principles of strategic and operative management and knows how to apply them to management in practice
• is familiar with management systems, understands their meaning and knows how to apply them to work community/organisation
• develops services and the activities of work communities by participatory actions.

Assessment methods and criteria

Tentti ja oppimispäiväkirja.