Siirry suoraan sisältöön

Vanhuspalvelujen tuloksellisuus ja kehittäminen (5 cr)

Code: S000EP82-3001

General information


Enrollment

25.09.2021 - 24.10.2021

Timing

25.10.2021 - 31.12.2021

Number of ECTS credits allocated

5 op

Mode of delivery

Contact teaching

Unit

Hyvinvointi

Campus

Myllypurontie 1

Teaching languages

  • Finnish

Seats

0 - 30

Degree programmes

  • Vanhustyön tutkinto-ohjelma (YAMK)

Teachers

  • Marjatta Komulainen
  • Tuula Mikkola

Teacher in charge

Tuula Mikkola

Groups

  • S1621S6
    Vanhustyön tutkinto-ohjelma ylempi

Objective

Upon completion of the course, the students will know how to:
- Evaluate and analyse the profitability, quality and needs for development needs of the care of older people
- Apply the principles of service design and co-creation in the development of services for older people
- Apply the principles of network management based on the varying needs of older people
- Assess digital services as a part of developing and producing customer-oriented services

Content

- Profitability and quality assurance of the service system
- Principles and starting points of service design
- Customer oriented network development
- Digital services in developing and producing services

Location and time

N/A

Materials

N/A

Teaching methods

Interactive lecture
Distance learning
Net-learning
Work shop

Employer connections

N/A

Exam schedules

N/A

International connections

N/A

Completion alternatives

N/A

Student workload

5 ects (5*27 h student work)

Content scheduling

Englanniksi
Contact Learning in autumn 2021
1.2.11.2021,
2.10.11.2021
3.15.11.2021
3.30.11.2021

Further information

Vanhustyön yamk opiskelijoiden lisäksi tämä opintojakso on tarjolla Metropolian muillekin yamk-opiskelijoille (Metropolian vapaasti valittavat opinnot syyslukukaudella 2021 (Ylempi AMK-tutkinto), paikkoja on vapaana kaksi ja ne täytetään ilmoittautumisjärjestyksessä

Evaluation scale

0-5

Assessment criteria, satisfactory (1)

The students know how to:
- Define and depict the profitability, quality assurance and development needs of the service system
- Define and use the means of service design and network development methods in the development of client driven services
-Define and describe the importance of digitalisation in the service production and development
- Act in service development in accordance with the ethical principles of care of older people and equality

Assessment criteria, good (3)

The students know how to:
- Analyse and justify the profitability, quality assurance and development needs of the service system
- Choose and apply versatile methods of service design and network development when developing client-oriented services
- Analyse and justify digitalisation in the production and development of services
- Analyse and implement the ethical principles of care of older people and equality in developing services

Assessment criteria, excellent (5)

The students know how to:
- Critically and in a goal-oriented way assess the profitability, quality assurance and development needs of the service system.
- Critically evaluate and develop varied means of network design and development when improving client-driven services
- Critically evaluate and develop digitalisation in producing and developing services
- Critically evaluate the ethical principles of care for older people and equality in their practice and service development

Assessment criteria, approved/failed

Students know how to:
- Define and describe the profitability, quality assurance and development needs of the service system
- Define and use the methods of service design and network development when developing client-driven services
- Define and describe the importance of digitalisation when organizing and developing services
- Act in accordance to the ethical principles of care of older people and equality in service development

Assessment methods and criteria

Learning assignment
Attendance