Pienten ja keskisuurten yritysten johtaminen (5 cr)
Code: LX00BX63-3008
General information
Enrollment
02.05.2019 - 27.08.2019
Timing
27.08.2019 - 11.12.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Liiketalous
Campus
Leiritie 1
Teaching languages
- English
Seats
20 - 35
Degree programmes
- Degree Programme in European Business Administration.
- Degree Programme in International Business and Logistics.
Teachers
- John Greene
Teacher in charge
John Greene
Groups
-
LB17MIncoming DD Münster 2nd year students
-
LB17WIncoming DD Wolverhampton 2nd year students
-
LB18MIncoming DD Münster 2nd year students
-
LB18WIncoming DD Wolverhampton 2nd year students
-
LITO_VVVapaastivalittavat, liiketalous
-
LB17KIncoming DD Krems 2nd year students
Objective
The course uses an online simulation to assist learning. The OnService simulation business case is built around a small family hotel, with about 1m€ in annual sales at the start of the simulation. The students’ goal is to manage the overall operating, market, and financial performance of a service business in competitive markets with seasonal variations in demand and economic conditions. Human resources management, capacity management, investments, service quality, pricing, and marketing are the key decision-making areas in the simulation. The main aim of the course is to provide with students' practical knowledge of how to run a SME.
Content
By the end of the course, the student will be able to:
- Understand and have practice in the day to day running and management of an SME
- Manage the overall operating, market, and financial performance of a service business in
competitive markets with seasonal variations in demand and economic conditions
- Coordinate human resources management, capacity management, investments, service quality, pricing and marketing.
- Improve problem solving ability
- Improve team work skills
Materials
Effective Small Business Management, Norman Scarborough, Pearsons Publishing
Teaching methods
Interactive lecture
Lecture
Problem based learning
Small group tutorial
e-learning
Employer connections
NA
Exam schedules
Details provided in the first lesson of the course
International connections
NA
Completion alternatives
NA
Student workload
130 hours Total
34 hours class attendance
96 hours for case study, report writing, other work
Content scheduling
Autumn Semester
Further information
Details provided in the first lesson of the course
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Sufficient performance:
showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result
Assessment criteria, good (3)
Good performance:
showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention
Assessment criteria, excellent (5)
Excellent performance:
not only fulfils all standard requirements but demonstrates originality and imagination
Assessment criteria, approved/failed
Sufficient performance:
showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result
Assessment methods and criteria
Class Attendance 10%
Peer Review 5%
SME Quiz 15% (Individual work)
Simulation 40% (Group work & Individual work)
Final Exam 30% (Individual work)
Total individual grade = 55% + teachers assessment of individual contribution to the team’s effort in the simulation. 50% pass mark all sections. Failure in one section will result in failure of the section & require completion or repeat
Qualifications
First year basic studies
Basic knowledge of finance - have completed a first year finance course
English language skills: intermediate level