Vanhustyön tuloksellisuus ja palveluverkoston kehittäminen (5 cr)
Code: S000CY22-3003
General information
Enrollment
02.05.2019 - 30.09.2019
Timing
20.08.2019 - 31.12.2019
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Hyvinvointi
Campus
Vanha viertotie 23
Teaching languages
- Finnish
Seats
0 - 30
Degree programmes
- Vanhustyön tutkinto-ohjelma (YAMK)
Teachers
- Mari Rusi-Pyykönen
- Marjatta Komulainen
- Tuula Mikkola
Teacher in charge
Tuula Mikkola
Groups
-
S1619S6Vanhustyön tutkinto-ohjelma ylempi
Objective
Upon completion of the course, the student will know how to:
- Evaluate and analyse the quality and practice of the care of older people service system
- Apply service design principles in the development of services for the older people, service processes, customer service chains and management from the perspective of the diverse and a varying service needs of older people
- Network and apply the principles of network management and client-driven development from the perspective of a diverse group of users
- Take advantage of digital services in the development of the service network
Content
- Functioning and quality assurance of the service system
- Principles and premises of service design
- Network management and client-driven development
- Digital services
Materials
N/A
Teaching methods
Interactive lecture
Distance learning
Net-learning
Work shop
Employer connections
N/A
Exam schedules
N/A
International connections
N/A
Completion alternatives
N/A
Student workload
5 ects (5*27 h student work)
Content scheduling
Contact Learning in autumn 2018
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
Student knows how to:
- Define and describe the operation of service structures and networks, quality assurance and development needs
- Define and use the means of network management and development as well as service design methods in the development of client-driven services
- Define and describe the importance of digitalisation in the organisation and development of services
- Act in accordance to the ethical principles of care of older people and equality in service development
Assessment criteria, good (3)
The student knows how to:
- Analyse and explain the operation of service structures and networks, quality assurance and development needs
- Choose and apply varied means of network management and development as well as service design methods in the development of client-driven services
- Analyse and justify digitalisation in the organisation and development of services
- Analyse and implement the ethical principles of care of older people and equality in service development
Assessment criteria, excellent (5)
The student knows how to:
- Critically and purposefully evaluate the operation of service structures and networks, quality assurance and development needs
- Critically evaluate and develop varied means of network management and development as well as service design methods in the development of client-driven services
- Critically evaluate and develop digitalisation in the organisation and development of services
- Critically evaluate the ethical principles of care of older people and equality in their practice and service development
Assessment criteria, approved/failed
Student knows how to:
- Define and describe the operation of service structures and networks, quality assurance and development needs
- Define and use the means of network management and development as well as service design methods in the development of client-driven services
- Define and describe the importance of digitalisation in the organisation and development of services
- Act in accordance to the ethical principles of care of older people and equality in service development
Assessment methods and criteria
Learning assignment
Attendance