Laadun johtaminen (5 cr)
Code: L000CH78-3005
General information
Enrollment
04.11.2019 - 08.12.2019
Timing
16.03.2020 - 31.05.2020
Number of ECTS credits allocated
5 op
Mode of delivery
Contact teaching
Unit
Liiketalous
Campus
Leiritie 1
Teaching languages
- English
Seats
20 - 35
Degree programmes
- Liiketoiminnan kehittämisen tutkinto-ohjelma (YAMK)
Teachers
- Pauli Järvensivu
Teacher in charge
Pauli Järvensivu
Groups
-
L0818S6Liiketoiminnan kehittämisen tutkinto-ohjelma ylempi
Objective
The student is able to implement and maintain quality management system taking into account normative requirements. (S)he understands quality as a tool in order to reach strategic goals. The student is able to manage development projects and analyze and improve processes. (S)he knows and is able to apply the content of the relevant quality management rules and standards. The student is able to identify target-group-specific requirements and different reference groups.
Content
- ISO-quality management systems
- Quality standards and laws
- Different aspects of quality management
- Features and methods of Quality management
- Management of quality related projects
- Measures and work evaluation criteria used in quality management
- Continuous improvement
- Business process management
- Leadership, management and work evaluation
- Measurement, presentation and reporting
Evaluation scale
0-5
Assessment criteria, satisfactory (1)
1 (Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.
Assessment criteria, good (3)
3 (Average/Good), this means that the student's performance is good and she/he is showing strong understanding of basic concepts and good grasp of techniques, but with certain minor problems still requiring further attention.
Assessment criteria, excellent (5)
5 (Outstanding), this means that the student's performance is excellent and it not only fulfils all standard requirements but demonstrates originality and imagination.
Assessment criteria, approved/failed
(Satisfactory), this means that the student's performance is sufficient and she/he is showing just enough understanding of the subject to merit a pass grade but requiring greater effort to achieve a more satisfactory result.
Further information
The language of the tuition is English.